Contact Us

We are here to help. You can reach us via email (fill in the form on this page), phone or our social media platforms Facebook or Instagram.

Our super helpful Customer Service team will respond within 72 hours and are available to help Monday - Friday 9 am - 5 pm AEST/AEDT.

Australia: 1800 709 714
New Zealand: 0800 238 566
International: 1800 741 139

Address / Postal Address (AU): Fackelmann Housewares,
90B Euston Road
Alexandria, NSW, Australia, 2015

(We are not open to the general public)

Address (NZ): Fackelmann Housewares (NZ) Ltd,
30 Highbrook Drive,
East Tamaki, Auckland 2013

#title#