FAQs

You can purchase online via our website or in store and online through most major retailers including Big W, Woolworths, Coles, Spotlight and selected independent stores nationally. For a list of retailers please check our Stockists page.

If you purchased through our website please refer to our Delivery & Returns. Otherwise, please return your Wiltshire product to the place of purchase for a replacement or refund.

Don’t we love our dishwashers? Most Wiltshire products are dishwasher safe, however please check your packaging on the specific product with our recommendations. For all products that are placed in the dishwasher, we recommend a few steps to ensure they last. Once the cycle is finished you should immediately remove and dry all kitchen equipment - especially stainless steel items.

Wiltshire guarantees your product to be free from defects in material and manufacture. Wiltshire will, at its discretion, repair or replace unsatisfactory product returned to the point of purchase. This guarantee does not include damage caused by misuse of the product, or damage to other property caused through use or misuse of the product. For more information please refer to the product’s packaging or the product page on this website.

As we know, baking is a science, so it’s not that simple. We recommend that you follow recipe or package mix directions for greasing and flouring, just as you would with a pan that is not non-stick. Greasing and flouring can affect the way some baked goods rise. Cooking sprays are not recommended for use with non-stick bakeware as the spray may leave some residue on the pan even after proper washing.